Privacy Policy

At Advanced Can Cleaners, accessible from advancedcancleaners.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Advanced Can Cleaners and how we use it.

1. Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you sign up for our services or request a quote, we utilize Jobber (our scheduling and payment processing partner) to securely manage customer contact details, service addresses, and payment schedules.

If you submit your email address through a promotional or discount offer on our website, we collect and store that email address in order to send you your discount code and to add you to our marketing email list, as described in “Email Marketing & Communications” below.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our curbside bin cleaning services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
• Send you email notifications regarding your schedule, service logs, or quotes
• Find and prevent fraud

3. Email Marketing & Communications

When you provide your email address to claim a discount or otherwise opt in through our website, you are subscribing to our marketing email list. We use Mailchimp (a service of Intuit) to manage this list and to send promotional emails, special offers, company news, and other updates about Advanced Can Cleaners. Your email address is stored and processed by Mailchimp on our behalf in accordance with their privacy and security practices.

You can unsubscribe at any time. Every marketing email we send includes an “unsubscribe” link in the footer, and unsubscribing immediately stops future promotional emails. You may also opt out at any time by emailing us at support@advancedcancleaners.com. Unsubscribing from marketing emails does not affect transactional messages related to services you have actually scheduled or purchased.

4. Log Files & Web Analytics

Advanced Can Cleaners follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

5. Third-Party Services & Integrations

We partner with reliable third-party service providers to power our operations, including:

• Jobber: We integrate Jobber embeds for customer work requests and client hub portals. All billing and customer detail processing complies with strict security standards.
• Mailchimp (Intuit): We use Mailchimp to store our marketing email list and to send promotional and informational emails to subscribers.
• Google Analytics: We may use Google Analytics to understand site traffic and usage behaviors.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@advancedcancleaners.com.